Lunch & Learn - The PM Role: Legislation & Regulations Workshop

Property Management is changing — and with ongoing legislative and regulatory reform, the expectations placed on Property Managers continue to grow. Understanding your role, your responsibilities, and how to manage rental properties without unnecessary risk has never been more important.

This Lunch & Learn workshop is designed for Property Managers at all levels — from those new to the profession through to experienced PMs seeking clarity, confidence, and a practical legislative refresh.

This session focuses on the legislation and regulations that underpin the Property Management role and, most importantly, how they apply in everyday practice. Rather than overwhelming you with theory, we connect the law directly to real-world scenarios, decision-making, and risk management.

What we’ll cover:

• The legislative and regulatory framework governing Property Management
• How legislation translates into day-to-day PM responsibilities
• Key compliance obligations and where risk commonly arises
• Managing rental properties confidently within the Residential Tenancies framework
• Best-practice approaches to inspections, maintenance, documentation and communication
• Understanding professional judgment, boundaries, and accountability in the PM role
• Practical strategies to identify, minimise, and manage risk for you, your agency, and your clients

Why this workshop matters: 

Property Managers are required to balance compliance, communication, and client expectations — often simultaneously. This workshop brings everything back to first principles, providing clarity around what is required, what is best practice, and where discretion and risk intersect.

You’ll leave with:

• A clearer understanding of your legislative and regulatory obligations
• Increased confidence in everyday decision-making
• Practical tools to manage properties effectively and defensibly
• Reduced risk exposure and fewer compliance “grey areas”

Whether you’re early in your Property Management career or a seasoned professional, this Lunch & Learn – The PM Role: Legislation & Regulations Workshop will strengthen your foundations, sharpen your professional judgment, and support you to manage property with confidence and clarity. 

WHAT'S THE COST?

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