Renter File Set Up & Documentation

Getting renter sign-up right is one of the most important steps in Property Management. A compliant file protects your agency, your rental provider and your renter, while reducing risk if a dispute ever arises.

In this session, I cover:

✅ The key documents every compliant renter file should contain
✅ Mandatory disclosure requirements and what must be provided before every new agreement and renewal
✅ Residential Rental Agreements, including prohibited and invalid terms you can't include
✅ Condition Reports, photos and the evidence they provide in disputes
✅ RTBA bond requirements and key compliance obligations
✅ The prescribed rental application form, what information you can and can't request, and your privacy obligations
✅ The Consumer Affairs Victoria Renters Guide and other documents that must be provided at the start of a tenancy
✅ Practical tips to ensure your files are organised, compliant and audit-ready

Throughout the session, I also step through the relevant sections of the Residential Tenancies Act and Regulations so you understand not just what to do, but why it matters.

Whether you're new to Property Management or simply want to tighten your processes, this session will help you build compliant renter files from day one and give you confidence that your documentation will stand up to scrutiny.