Tenancy Applications: What Property Managers Need to Know

From 31 March 2026, all private rental applications in Victoria must use the prescribed Consumer Affairs Victoria application form, and the questions cannot be added to, removed or changed.

In this recording, Hayley explains the requirements Property Managers need to understand, including:

• What information and supporting documents can be requested
• What you can and cannot ask rental applicants
• Identity and financial document limits
• Discrimination and protected attributes
• Privacy and tenancy database obligations
• How applicant information must be stored, used and destroyed
• The relevant sections of the Residential Tenancies Act and Regulations
• The guidance being provided to renters by Consumer Affairs Victoria and Tenants Victoria

This practical session will help you review your application forms, technology and internal processes to ensure your agency remains compliant with Victoria’s rental application requirements.